This Privacy Policy explains how we collect, use, store, and protect personal information submitted through this website and during contact with our practice.
Information we collect:
We may collect personal information when you contact us through this website, by phone, or by email.
This may include:
- Your name
- Your email address
- Your phone number
- Your message or enquiry details
- Information you choose to provide to us
Because Lifestyle Psychology provides psychology services, some information may be health information or sensitive information.
Please do not submit sensitive health information, emergency information, or crisis details through the website contact form.
How we use your information:
We collect and use your information to:
- Respond to your enquiry
- Contact you about appointments or services
- Manage client enquiries
- Provide psychology services where appropriate
- Meet legal, professional, and administrative obligations
We will only use your personal information for the purpose it was collected, or for a related purpose that you would reasonably expect.
Storage and security:
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Information submitted through the website contact form may be sent to the practice by email and may also be stored within the website system.
Disclosure of information:
We do not sell personal information.
We may disclose personal information where required or authorised by law, or where necessary for the operation of the practice.
This may include disclosure to trusted service providers who help operate the website, email systems, booking systems, or practice systems.
Accessing or correcting your information:
You may request access to personal information we hold about you. You may also ask us to correct information if it is inaccurate, incomplete, or out of date.
To make a request, please contact us using the details below.
Website contact form:
The website contact form is for general enquiries only.
Please do not use the contact form for emergencies, crisis support, or detailed sensitive health information.
If you are in immediate danger, call 000.
For urgent mental health support, contact Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.
Contact us:
If you have questions about this Privacy Policy or how your information is handled, please contact:
Lifestyle Psychology
Email: [email protected]
Phone: 0477 918 275
Last updated: May 2026